The agreement between us, spelled out.

1This is an agreement

These Terms are a contract between you and Transplant Organizers Inc., a Tennessee corporation. They cover this website and our service (together, the "Service").

What follows is long, and we would rather you read it than skim it. It covers what we do and do not do, what happens to the photograph and story you give us, what stays private, and the things we will never do – sell your position, promise you an outcome, or allow anyone to buy or sell an organ. There are no hidden fees and no hidden permissions in here.

You agree to these Terms by ticking the box when you create an account. You are shown this page and asked to accept it before the account is made. If you do not agree, do not create one – you are still welcome to read recipients' pages, which are public and need no account.

Our Privacy Policy is part of these Terms.

2Who may use the Service

You must be 18 or older, whether you need a donor or are considering becoming one. There are no exceptions.

This is stricter than it may sound, and it is deliberate. Everything on a recipient page is published to the open internet. We are not willing to make that decision on behalf of someone who cannot make it for themselves.

We currently serve only people in the United States. The Service is not directed at people elsewhere.

You agree that what you tell us is true – your identity, your age, your situation, and your story. If you are seeking a donor, you confirm that your need is real and that a transplant hospital has accepted you, or is assessing you, as a candidate for living donation. If you are offering to donate, you confirm you intend to go through a hospital's evaluation in good faith.

What an account asks of you

Reading this site needs nothing at all. Having an account asks a good deal more, because a real conversation about an organ cannot happen between two anonymous people. An account collects your legal name, date of birth, email address and phone number, and – depending on why you are here – the organ involved, blood type, height, weight, gender, ethnicity, your state, and the hospital where you are registered.

Almost none of that is ever public. What is public is listed in section 6. The rest exists so people can be held to what they say, and so a hospital has something to work from.

3What we are

Transplant Organizers is a storytelling and outreach platform, and it works in two directions.

For someone who needs an organ, we publish your story where it can be found by people who would never otherwise have heard of you, so that being seen does not depend on the size of the address book you were born with.

For someone willing to donate, we do something that is otherwise surprisingly hard: we let you find a real person and choose them yourself. You are not put on a list, not handed a stranger, and not left afterwards wondering who received your organ or whether it mattered. You read the stories, you decide, and you make contact first. Your profile is never public, and nobody can approach you.

That is the whole of it. Everything below is what we are not, and it matters more than what we are.

We are not a transplant center, an organ broker, or an organ procurement organization. We are not a hospital and not a medical provider.

• We do not match, allocate, evaluate, or transfer organs.
• We do not provide medical advice, and nothing here is medical advice.
• We never buy or sell organs, and we never pay anyone to donate one.
• We are not a party to anything that happens between you and someone you meet here.

All medical evaluation, testing, compatibility, and transplantation happen at a transplant center, through its own team, with the donor's independent advocate.

4We promise no outcome

We cannot promise you will find a donor, and we cannot promise a transplant will happen. Living donation depends on blood type, medical eligibility, hospital approval, geography, timing, and personal decisions on both sides – none of which we control or influence.

What we can promise is that your story will be published and that you will be seen. Nothing on this Service is a guarantee of a compatible donor or recipient, or a result, and no one at Transplant Organizers is permitted to tell you otherwise.

5Your photographs and your story

You keep ownership of everything you write and every photograph you upload. It is yours. We do not claim it.

By submitting material for your page, you give us permission to publish it – specifically, a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute that material for the purpose of running your page and the Service, for as long as your page is published.

When you take your page down, that permission ends, apart from what we need to keep backups and records we are legally required to hold.

What you are promising us

• You took the photographs yourself, or you have permission from whoever did
• Everyone identifiable in a photograph has agreed to appear on a public page
• You have the right to share everything you send us
• What you write about yourself is true, including your need and your standing with a transplant hospital

If someone else says a photograph is theirs

If you own the copyright in a photograph or other material published here and you believe it was posted without your permission, tell us and we will act on it. Send a written notice to our designated agent that includes: your signature, physical or electronic; identification of the work you say is infringed; the page or photograph you want removed and enough detail for us to find it; your address, telephone number, and email; a statement that you believe in good faith the use is not authorized by you, your agent, or the law; and a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner.

If you believe your material was removed by mistake, tell us and we will look again. We may put it back while we sort it out.

People who keep posting what is not theirs

If someone repeatedly publishes material they do not have the right to share, we will close their account. We decide what counts as repeatedly, and we will use judgment rather than a counter – someone who sends a school photograph once, in good faith, having missed the warning above, is not the person this is aimed at.

Using your story to promote the company

Publishing your page is one thing. Using your story or photograph in our own marketing, press, or advertising is another, and it is not covered by the permission above. If desired, we will ask you separately, in writing, and you are free to say no.

6What is public, and what is not

If you have a recipient page, four things are public: your first name, the organ you need, your photograph, and your story. Anyone can read them without an account, and search engines can index them.

Everything else stays off the public internet. Your age, state and blood type are visible to people who create an account. Your legal name and date of birth are shared only with a donor you have chosen to connect with, so your transplant hospital can identify you. Your email address and phone number are never shared – conversations happen through the Service. That boundary is enforced in our database, not merely by the website choosing not to display it.

If you are considering donating, nothing about you is public. There is no public directory of potential donors. Recipients cannot browse or contact you. You decide who to approach and when.

What changes once you connect

Creating an account puts nothing new on the public internet. What it does is open a private channel: once a recipient accepts a potential donor, the two can message each other through the Service, and the donor can see what the recipient's transplant hospital needs in order to identify them and begin – the recipient's legal name, date of birth, the hospital where they are registered, and that hospital's donor questionnaire link. That is visible only to those two people and to nobody else. Email addresses and phone numbers are never shared, even after a connection is made.

7Who checks what

Nobody becomes a donor because of anything that happens here. Every donation goes through a transplant center, and the center does the checking that matters: blood typing and crossmatch, full medical history, psychological evaluation, and an independent living donor advocate whose only job is to look after the donor's interests. They can and do say no. We have no part in any of it and no influence over it.

The hospital assesses both of you. Being listed here does not mean anyone has been approved for anything. A transplant center may decide a potential donor is not suitable, and it may equally decide a recipient is not a candidate for living donation at all. Those decisions are medical, they are theirs, and we have no part in them.

That is the real safeguard, and it sits with people qualified to provide it.

What we cannot check

The hospital's evaluation happens late. Before anyone gets there, you may be talking to a stranger – and we do not verify identity, we do not verify medical claims, and we do not run background checks. We are not able to confirm that someone is who they say they are or that they intend what they say they intend.

What we do instead: nobody can contact you without an account, so every conversation is tied to a real sign-in and is traceable. We investigate reports. We remove people who break these Terms.

8Buying and selling organs is forbidden

Reimbursement of a donor's legitimate expenses – travel, lodging, lost wages, medical costs – is a different thing and is generally lawful. Arrange it through your transplant center and programs such as the National Living Donor Assistance Center, not privately between yourselves.

9Everyone is shown at random

Recipients are displayed in a random order, reshuffled every time a page loads. There are no featured profiles, no boosts, and no promoted placement.

Position on this Service is not for sale. Not to you, not to anyone, at any price. We will not introduce paid placement, and we will not order recipients by engagement, popularity, or anything else that would advantage one person over another.

This is a commitment, not a description of current behavior. If we ever change it, we will say so plainly and in advance.

10Money

Nothing on Transplant Organizers costs anything today. We do not charge recipients and we do not charge donors.

Donors will never pay us anything, ever.

If we ever introduce fees for recipients, we will tell you directly and in advance – never as a surprise charge – and any fee would pay for reach and storytelling tools only.

If we introduce payments, they will be handled by a third-party processor and we will not store your card details.

11How to behave here

People come here at the worst moment of their lives. Behave accordingly.

• Do not lie about who you are or what you need.
• Do not offer, request, or accept payment for an organ.
• Do not harass, threaten, pressure, or deceive anyone.
• Do not impersonate another person or claim someone else's story.
• Do not share another person's private information or messages.
• Do not use the Service to sell anything, recruit, or solicit.
• Do not scrape, copy, or republish recipients' pages in bulk.
• Do not attempt to reach data you were not given, or interfere with the Service.

We may remove content or close accounts that break these rules. Where someone is in danger or a crime may have been committed, we will involve the appropriate authorities.

12Messages

Once a recipient accepts a connection, the two of you can message each other. Those messages are private between you.

They are not end-to-end encrypted. We can access them where we genuinely need to – to investigate a report of abuse or fraud, to comply with a valid legal demand, or to fix a fault. We do not read messages routinely.

You can block anyone, and you can report anyone. Blocking ends the conversation and stops them contacting you again. Reporting sends it to us, and we read every one. You never owe anyone an explanation for either – not a reply, not a reason, not a polite goodbye.

A connection, once made, stays. It does not depend on any payment.

13Ending it

You can take your page down at any time, for any reason, without telling us why. You can delete your account and the personal information attached to it.

If you receive your transplant, congratulations. You are a success story, and you are free to go. Take your page down whenever you are ready.

Taking your page down is not the same as closing your account. Your page stops being public immediately; your account, and any conversations already open, stay where they are. If you want everything gone, delete the account – that is a separate, deliberate act, and we have kept it that way on purpose. If it works, we would love to know, and we would love to be able to say so – with your permission, and in whatever form you are comfortable with. That is always your choice and never a condition of anything.

We may suspend or close an account that breaks these Terms, that we believe is being used unlawfully or fraudulently, or that puts other people at risk.

Sections that by their nature should outlast the account – the license limits in §5, along with §14, §15 and §17 – continue to apply afterwards.

14What we are responsible for

We are responsible for running this Service honestly and carefully.

We are not responsible for what happens between you and another person, for medical outcomes, for a transplant center's decisions, for surgical risk or recovery, or for costs arising from a donation. We are not a party to that relationship.

The Service is provided as it is. We do not warrant that it will be uninterrupted or error-free.

To the fullest extent the law allows, our total liability to you for any claim arising from the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred dollars. We are not liable for indirect, incidental, or consequential damages.

Some states do not allow certain limitations. Where that is the case, they do not apply to you.

15Our own material

The name Transplant Organizers, our logo, this site's design, and our written material belong to us. Please do not copy or reuse them without asking.

The logo is adapted from a Gift of Life rock handpainted by Ujala Ali Khan, used with permission.

16Changes

We may update these Terms. When we do we will change the date at the top, and if a change materially affects your rights or what is public about you, we will tell you directly rather than quietly editing this page.

17Governing law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Tennessee, and we each agree to that.

If any part of these Terms is found unenforceable, the rest continues to apply.

18Contact info

Transplant Organizers Inc.
223 Town Center Pkwy, Unit 821, Spring Hill, TN 37174
info@transplantorganizers.com
(855) 444-9113

If something here does not reflect what you see in the product, tell us. We would rather fix it than defend it.